Support
Frequently Asked Questions
Answers to common questions about how Flexifera works, what you can expect from our reporting, and how to get started.
What exactly does Flexifera do?
Flexifera compiles structured reports and ongoing updates based on the data sources and criteria you define. We focus on presenting information clearly and consistently so you can make informed decisions without sifting through raw data yourself.
Who is Flexifera designed for?
Flexifera is built for individuals and teams who need a reliable, repeatable way to track information over time — whether that's for research, monitoring, or planning purposes. If you currently rely on manual checks or scattered spreadsheets, our structured approach is designed to replace that.
How do I get started?
You can request access through the form on our homepage or contact page. Once we review your request, we'll follow up with next steps tailored to what you're trying to accomplish.
Is there a free trial available?
Availability of trial access depends on current capacity and the specifics of your request. Reach out via our contact page and we'll let you know what options are currently available.
How often are reports updated?
Update frequency depends on the type of report and the underlying data sources involved. We'll confirm expected cadence with you directly once your setup is defined.
Can I customise what's included in my reports?
Yes. Reports are structured around the criteria relevant to you, and we work with you to adjust scope, format, and focus areas as your needs evolve.
How is my data handled?
We take data handling seriously and outline our practices in our Privacy Policy. If you have specific questions about how your information is used or stored, please get in touch directly.
Do you offer support if I have questions about a report?
Yes. If something in a report is unclear or you'd like more context, you can reach our team through the contact page and we'll help clarify.
Can I cancel or change my access at any time?
Terms around access, changes, and cancellation are covered in our Terms of Service. If you have a specific situation in mind, it's best to contact us so we can walk through the options with you.
Is Flexifera suitable for teams, not just individuals?
Yes, many of our users coordinate reporting across a team. Let us know your team's structure when you reach out so we can discuss how access and reporting might be organised for multiple users.
Still have questions?
We're happy to help
If you didn't find what you were looking for, our team is available to answer more specific questions about your use case.